On Q Health, Inc. is a clinician-led health information technology company that allows cancer teams to deliver personalized care plans to patients across the cancer continuum. The On Q Care Planning System (CPS) collects and analyzes patient-reported and clinical data to generate initial, supportive, and survivorship care plans for oncology professionals to finalize and deliver to patients at the point of care. 

Our care plan content is based on continuously updated evidence and promotes early integration of palliative care to engage patients in self-management of symptoms and supportive care issues that may impact treatment outcomes or lead to hospitalizations. Our system can be used independently or can be incorporated into existing clinical IT tools and EMR systems. The On Q CPS platform offers specific solutions for distress screening and management, survivorship care and care planning, navigation support, and drives adherence to and documentation of evolving quality care standards.

Patient and clinician-reported data can be captured using On Q’s secure web application or via direct EMR interfaces. During care plan generation, On Q can serve as the controlling application, calling EMR web services, or an EMR can serve as the controlling application, calling On Q’s WebAPI. The On Q care planning system is configurable for cancer centers to customize services/referrals. Large academic and community cancer centers nationwide are currently evaluating satisfaction, improved symptom control, adherence to nationally established quality measures, and decreased hospitalization/re-admission rates.

Patient Drivers

  • Engages patients and caregivers as active members of the treatment team and supports self-management
  • Improves symptom control, quality of life, and overall patient outcomes
  • Improves doctor-patient communication and patient satisfaction with care team

Operational/Clinician Drivers

  • Improves clinician efficiency
  • Offers personalized clinical information to provide better quality at the point-of-care
  • Improves provider-patient communication
  • Provides patient-reported outcomes on symptom management effectiveness
  • Identifies symptoms/evidence-based recommendations to avoid treatment disruptions  

Business Drivers

  • Ensures adherence to quality accreditation/certification programs and facilitates reporting of the same
  • Satisfies mandate for survivorship care planning, distress screening, and navigation
  • Improves symptom control, thereby reducing symptom-related hospitalizations/re-admissions
  • Provides clinical data needed to improve hospitalization/re-admission rates
  • Improves provider-patient communication thereby leading to better patient satisfaction scores
  • Improves clinician efficiency with potential to see additional patients in clinic
  • Promotes downstream referrals to cancer center and broader health system services
  • Provides QoL data to influence value-based treatment pathway development

On Q Health was founded by Madelyn Herzfeld, a successful entrepreneur in clinical content management, Carrie Stricker, PhD, an internationally known oncology supportive/survivorship care expert, and Bob Bausmith, a complex systems engineer and former health plan executive.