On Q Health software allows oncologists to deliver personalized care plans to cancer patients in real-time that are aligned with national quality standards, leading to better patient outcomes, improved clinician efficiency, and lower costs. The technology includes validated patient distress screening, survivorship care plans, and navigation support required by the Commission on Cancer’s upcoming 2015 mandate for accredited cancer programs.  Patient-reported outcomes (PRO) and clinical data captured during the care planning process will be used to improve overall cancer population health.  Our offering is useful to cancer centers seeking risk-adjusted and value-based contracts with health plans (and thus need to mitigate hospitalizations), those seeking quality accreditation/certification program designation, and those seeking quality improvement solutions and improved patient engagement and satisfaction. 

Patient and clinician-reported data can be captured using On Q’s secure web application or via direct EMR interfaces. During care plan generation, On Q can serve as the controlling application, calling EMR web services, or an EMR can serve as the controlling application, calling On Q’s WebAPI. The On Q care planning system is configurable for cancer centers to customize services/referrals. Large academic and community cancer centers nationwide are currently evaluating satisfaction, improved symptom control, adherence to nationally established quality measures, and decreased hospitalization/re-admission rates.

Patient Drivers

  • Engages patients and caregivers as active members of the treatment team and supports self-management
  • Improves symptom control, quality of life, and overall patient outcomes
  • Improves doctor-patient communication and patient satisfaction with care team

Operational/Clinician Drivers

  • Improves clinician efficiency
  • Offers personalized clinical information to provide better quality at the point-of-care
  • Improves provider-patient communication
  • Provides patient-reported outcomes on symptom management effectiveness
  • Identifies symptoms/evidence-based recommendations to avoid treatment disruptions  

Business Drivers

  • Ensures adherence to quality accreditation/certification programs and facilitates reporting of the same
  • Satisfies mandate for survivorship care planning, distress screening, and navigation
  • Improves symptom control, thereby reducing symptom-related hospitalizations/re-admissions
  • Provides clinical data needed to improve hospitalization/re-admission rates
  • Improves provider-patient communication thereby leading to better patient satisfaction scores
  • Improves clinician efficiency with potential to see additional patients in clinic
  • Promotes downstream referrals to cancer center and broader health system services
  • Provides QoL data to influence value-based treatment pathway development

On Q Health was founded by Madelyn Herzfeld, a successful entrepreneur in clinical content management, Carrie Stricker, PhD, an internationally known oncology supportive/survivorship care expert, and Bob Bausmith, a complex systems engineer and former health plan executive.

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